Privacy Policy — Uni B Agency

This Privacy Policy explains how Uni B Agency collects, uses, shares and protects your personal information when you visit unibagency.com, contact us, subscribe to our updates, or use our services and products. We are committed to handling your information responsibly and transparently.

Last updated: July 2026

1. Who we are

Uni B Agency ("we", "us" or "our") is a digital brand and growth agency based in Bamenda, Cameroon. We provide branding and design, social media management, SEO, web development, digital marketing and related products. For any privacy matter, you can reach us at contact@unibagency.com.

2. Information we collect

Information you give us — such as your name, email address, phone number, company name and message when you complete a contact or quote form, subscribe to our newsletter, apply for a role, or email us.
Project information — materials, brand assets, access credentials and content you share with us so we can deliver our services.
Automatic information — such as your IP address, browser type, device information and the pages you visit, collected through cookies and analytics tools to help us understand and improve our website.

3. How we use your information

To respond to your enquiries and prepare quotations.
To deliver, manage and improve our services and products.
To send you updates, offers or newsletters where you have asked to receive them.
To operate, secure and improve our website.
To meet our legal, accounting and record-keeping obligations.

4. Our legal basis

We process personal information where you have given consent, where it is necessary to provide a service you have requested, where we have a legitimate business interest (such as improving our website and services), or where we are required to by law.

5. Cookies and analytics

Our website uses cookies and similar technologies to make the site work, remember your preferences and measure performance (for example through analytics services). You can control or disable cookies through your browser settings, though some features may not work as intended without them.

6. How we share information

We do not sell your personal information. We may share it with trusted service providers who help us run our business — for example hosting, email delivery, SMS delivery, analytics and payment processing — who may only use it to provide those services to us. We may also disclose information where required by law or to protect our legal rights.

7. Data retention

We keep personal information only for as long as necessary for the purposes described in this policy, including to meet legal, tax or contractual requirements, after which we delete or anonymise it.

8. Data security

We use appropriate technical and organisational measures to protect your information against loss, misuse and unauthorised access. No method of transmission over the internet is completely secure, but we work continuously to protect your data and keep our systems up to date.

9. International transfers

Some of the tools and providers we use may store or process information outside Cameroon. Where this happens, we take reasonable steps to ensure your information remains protected.

10. Your rights

Subject to applicable law, you may ask us to access, correct, update or delete the personal information we hold about you, or to stop sending you marketing messages. To make a request, email contact@unibagency.com and we will respond within a reasonable time.

11. Marketing communications

If you receive marketing emails or messages from us, you can opt out at any time using the unsubscribe link or by contacting us. We will still send essential messages relating to services you have requested.

12. Children's privacy

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children.

13. Third-party links

Our website may link to sites we do not control. This policy does not apply to those sites, and we encourage you to review their own privacy policies.

14. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always appear on this page with the "last updated" date shown above.

15. Contact us

For any question or request about your privacy, contact contact@unibagency.com, call +237 673 086 606, or write to us in Bamenda, Cameroon.